Email us
Reach the Medicall team the same way as in the app — include your account email when you can so we can help faster.
dev.nomantariq@gmail.com
General support
Help with reminders, schedules, family profiles, sign-in, or prescription slip scanning review. Email dev.nomantariq@gmail.com. Never paste full prescription photos into public forums.
Privacy & data requests
Questions about health-related data, prescription images, account deletion, or data export go to dev.nomantariq@gmail.com. See our Privacy Policy for how slip scanning works — including that AI can misread slips.
Bug reports
Tell us what happened, which phone you use, and steps to reproduce. Avoid including real medicine names or personal health details in public channels.
Response times
We typically reply within 1–3 business days. Urgent safety or medical questions should go to a licensed clinician or emergency services — Medicall is a reminder tool, not a clinic.